no audio on dell inspiron 15r - Zoom Community

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Zoom audio issues on dell laptop 

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Hoping someone has an idea for this issue. So I have Numerus Dell laptops most Latitude A handful of users are reporting sound and mic issues when using zoom. The Zoom meetings are with multiple different people. Testing the sound and mic using windows mic test, youtube, go-to-meeting, and others I can't replicate the issue.

Since all laptops are Dell, I have used the Dell command to update drivers and make sure windows updates are done, have also installed the zoom desktop app, but the zoom audio issues on dell laptop здесь still appearing whether the user is sell the web app or desktop app.

I have seen the issue twice, closing the application and rejoining a couple of times seems to fix the issue. I am hoping someone has a better fix? Unfortunately there isn't much to go on. I had issues zzoom this in the past and it was our firewall. Our firewall tries ссылка inspect traffic coming in through secure protocols like httpsSince I manage this, I was able to hop in and create a new rule specifically for Zoom.

The rule allows any user internally to access a slew of Lapto related ip addresses without any filtering. I only allow to these ports. Two thoughts. Perhaps your Dell laptops with Windows are busy doing other tasks when the user is zoom audio issues on dell laptop Zoom and maybe shutting down tasks and tabs in browsers may ajdio.

What is the actual issue? I understand something to do with sound but does sound stop working completely? Hardware not there? Sorry for not being zoom audio issues on dell laptop clear, issues are not sure if related or separate Mic stops responding, Mic not transmitting sound but shows in windows that mic is picking up sound.

Can't hear other parties, zoom audio issues on dell laptop parties can't hear the user. This seems to be only a handful of Users having these issues. If they disconnect from Zoom and rejoin a couple of times, then it appears to work most of the time. Here is a link to Zoom lpatop of ip addresses. This topic has been locked by an administrator and is no longer open for читать полностью. To continue this discussion, please ask a new question.

Hello fellow spiceheads. Does anyone know where I can find instructions for deploying software to a system the next time it comes online using SCCM? I know it's possible because we were using SCCM to install the antivirus, if it was missing, when systems ca Your daily dose of tech news, in brief. Good morning and welcome to today's briefing. We have a lot of security news and patches regarding Microsoft Products. We have two good Security Conscious o I have little experience, just some marketing experience and social media video editing.

Well known insurance company. Company completed the fir Hi, Having an interesting issue where our users Audii are seeing duplicate printers in their printer list on their PCs. We tested by removing zoom audio issues on dell laptop printers lapyop Online Events. Log in Join. Posted by jcm Solved.

Dell Lil uzi zoom free download Zoom. Hi Everyone, Hoping someone has an idea for this issue. Spice delk Reply 7. Verify your account to enable IT peers to see iwsues you are a professional.

Jerry Zoom audio issues on dell laptop This на этой странице is a verified issurs. Spice 1 flag Report.

OP jcm This person is a verified professional. And are these mostly browser users, zoom application users, or all the sudio Both Web and Desktop application flag Report. Read these next

     

Zoom audio issues on dell laptop. Sound and MIc issues with Zoom.

 

How frustrating! I've got users who have the onboard Realtek array go completely dead. Nothing comes through the microphone in the 'Sound Settings' until I reinstall the driver, or delete the audio device from compmgmt.

The folks with headsets seem to have the microphone go dead at the same as the onboard. I've got a machine right now E on 6. This is the version that support. At this point, I'm convinced it's intermittent across many versions. The hard part is that all of the testing is happening with real people who need to get work done on these calls.

The next best thing might be trying to capture the event with Procmon in an effort to further help the vendors isolate where this interaction is happening. Guess what?

After tickets open with everyone, Zoom engineering team provided this response - Microsoft is releasing a hotfix for this problem at the end of Sept! Big relief! Unfortunately the suggestion of rolling back drivers did not help all the users, but we have alternatives until this hotfix is released. Wanted to let everyone know.

Thanks, fixfinder for helping us all work together! Hi Katie, Apologies for the inconvenience. We do have existing tickets having the same issue with Dell machines, the engineering team confirmed that it is an audio driver issue with Realtek.

Our engineering team already notified Dell about this issue and in addition, Dell also reached out to Microsoft informing the said fault.

Microsoft advised that they will release a hotfix for this issue around end of September. While waiting for the hotfix, you may try to roll-back to the old driver or uninstall a Windows driver update dated June 11th, Thursday. This information came from a similar post from this link. Let us know if you need further assistance.

Best, Ren. When you find that Zoom audio refuses to work in Windows 10, please first try restarting your computer. Restarting a computer can remove the unknown causes that lead to the issue. Check if audio is muted on your computer. If there is a slash on the audio icon, it means that the audio is muted and you can unmute it by clicking the audio icon.

It is convenient to use the Volume icon on the taskbar to change the sound volume. But this icon is missing from Win 10 taskbar. Therefore, try enabling the Join Audio option. Step 2: Look at the bottom-left corner and then click the Join Audio option.

If the microphone that you are using is corrupted, which impeding Zoom audio from not working in Windows So, switch to another microphone. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for.

Search instead for. Did you mean:. Windows 11 Audio Now Muffled. Go to solution. Maverik Observer. KS7 Observer. Jay11 Observer. All forum topics Previous Topic Next Topic. DavidTee Listener. I have the same problem. Updated to W11 and now the sound doesn't work. FifoTheHein Listener.

In response to FifoTheHein. Exactly the issue I am having. Obviously an incompatibility with W Camilled Observer. AdeBerlin Listener. What's the solution, other than reverting back to 10? In response to pslevine. I've just stopped using the Zoom Windows app and use Zoom in my browser instead, no issues when used via the browser, Just have to ignore the popup saying you need an app to join the zoom call and then click on "Having issues with Zoom Client?

Join from Your Browser" So this is clearly an issue with Zoom rather than Windows 11, seeing as no other apps seem to have this issue. Teresa Observer. Mine does not work in the app or the browser.

In response to Teresa It broke up my classroom twice today. This happens on two different laptops both with the Zoom requirements fully met and running Windows 8. This happens in meetings of multiple sizes and I'm hearing from my students that a few of them have the same issue. It happens when I log in directly from their website, use our in-school login or use the Zoom app.

It began after the June 1 updates. I never had that error message prior to that, even though we've been using Zoom since mid-March. Just one thing I've been trying which seems to have worked so far is to run the laptop just off battery power when using zoom. Interestingly, the issue only happens with the power supply connected.

Just thought I'd share in case it helps you out temporarily until we can work out a permanent fix. I am having this very same issue and it only began after investing into a brand new Lenovo laptap with intel core i5 8th Gen. My old laptop was a Core i3 and no problems with Zoom. I am an online teacher and this is really making things difficult.

I use Zoom and powerpoints and videos. NEVER a problem until using the new laptop. So weird! I love my laptop because it so much faster and smoother with all other apps and platforms except Zoom :. I am happy that I'm not alone. Let's see how that goes. Unfortunately I haven't found a permanent fix to this yet. There MUST be something underlying causing this issue, but no-one seems to be able to help.

I even raised this as an issue with the zoom team, but they are prioritising support for their paid-service customers, so closed my issue immediately. The only thing that has worked for me is using zoom with the power supply cable disconnected. Not ideal, but it seems to work for short term zoom calls.

   

 

XPS low volume in zoom meeting - Dell Community - Fix 1: Restart Your Computer

   

All of the common steps have been taken from rolling back, ripping out ссылка на страницу test WHQL, etc. Zoom audio issues on dell laptop quick vell of the driver or device seems to bring it back again. It's not вот ссылка yet whether isshes on a Skype call then transition to Zoom. Or, on a Zoom call, then possibly join one from a web-based plug-in while zoom audio issues on dell laptop Zoom Desktop is installed.

All I know is that Zoom is taking a long time to respond to tickets. Приведенная ссылка update as del, issue is investigated further. Please post any information you have about this problem here for others to correlate with. Go to Solution. Find your Service Tag If still under warranty, click the " Get help now " icon on the right to start a live chat session. Currently only available in the USA. View solution alptop original post. The 'Zoom. Once you select to Join with computer ahdio, zoom crashes along with the windows audio service stops.

The issue seems to have started with the Realtek Audio driver 6. I was able to confirm it continued to happen on these versions. Users are on the latest Zoom using auto-update. The trouble seems to be it's hard rell reproduce so we never know if it's fixed. You'll think that a new driver does the trick until it triggers again. Keep an eye out for users reporting free app windows 10 issue on that downgraded driver. I recommend opening a case with Dell so they can escalate to the Advanced Resolution team.

My next thought /28469.txt that rolling back Zoom from 5. We're очень zoom download Просто to swap out some of these new laptops with competitors' devices as we can see this is lxptop to be a long laptpp through support territory with Dell. We've had edll issues with our Dell Latitude laptops and the folks who heavily zoom audio issues on dell laptop Zoom execs.

Iissues exact same thing is happening and we've been at our wits end. We've tried literally everything. I was able to fix it by simply disabling and enabling the realtek microphone array zoom audio issues on dell laptop one person, and the other person's mic actually worked when the mic was DISABLED! No idea why. These are probably very unstable, nonpermanent fixes, so also ordered external mics for those users. The other person's doesn't work no matter what I do!

I have a ticket in with Zoom that just got escalated to zoom audio issues on dell laptop engineering team so will report back there. The problem is that once the issue occurs, the mic audiio work for other programs either. How frustrating! I've got users who have the onboard Realtek array go completely dead. Nothing comes through the microphone in the 'Sound Settings' until I reinstall the driver, or audi the audio device from compmgmt.

The folks with headsets seem to have the microphone go dead at the same soom the onboard. I've got a machine right now E on 6. This is the version that support. At this point, I'm convinced it's intermittent across many versions. The hard part is that all of the testing is happening with real people who need to get work done on these calls. The next audko thing might be trying to capture the event with Procmon in an effort to further help the vendors isolate продолжить this interaction is happening.

Guess what? After tickets open with everyone, Zoom engineering team provided this response - Microsoft is releasing a hotfix for this problem at the end of Sept! Big relief! Unfortunately the suggestion of rolling back drivers did not help all the users, but we have alternatives until this hotfix is released.

Wanted to let everyone know. Thanks, fixfinder for helping us all work together! Hi Katie, Apologies for the inconvenience. We do have existing tickets having the same issue with Dell vell, the engineering team confirmed that it is an audio driver issue with Realtek. Our engineering team already notified Dell about this issue and in addition, Dell also reached out to Microsoft informing the said fault.

Microsoft advised that they will release a hotfix for this issue around end of September. While waiting for the hotfix, you may try delk roll-back to the old driver or uninstall a Windows driver update dated June 11th, Thursday.

This information came from a similar post from this link. Let us know if you need depl assistance. Best, Ren. I have the same issue on the OptiPlex Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Laptp results привожу ссылку. Search instead for. Did auduo mean:. Start a Discussion. Event Log: We'll update as the issue is investigated further.

All forum topics Previous Topic Next Topic. Solution 1. Accepted Solutions. In response to cre8tor Dell Accepted Solution. Replies Rjartech 2 Bronze. We are experiencing the same issue with Dell aio Optiplex s. Have you had any joy with this issue? In response to Rjartech. In response to fixfinder. In response to kniemann.

Hi kniemannsorry to hear that! Laptpp a tough one for us as well. The only thing I have not tested is going back to Zoom 5. I feel it's something introduced in Zoom's software vs. Realtek since it impacts us on various drivers going back ways.

I've приведенная ссылка ruled out the update as Ссылка на страницу have devices on the Zoom app unlimited time build If you ping me, I can provide you a case for correlation if zoom audio issues on dell laptop not able to find it.

The 1st few times I called, I got zero help on this from support. They didn't know zoom audio issues on dell laptop anything that could cause it. I then discovered the event logs realizing that Zoom was the aggressor. As for how to reproduce it, I still can't do that, which makes it hard to nail down when it's truly fixed! I've joined a ton of Zoom meetings in an effort to test with no solid results.

Let me know if you get that part of it sorted. I'd love to experiment more without using the employee as a canary. Post Reply. Top Contributor. Dell Support Resources. Latest Solutions.